Privacy Policy
Effective Date: June 30, 2024
Last Updated: June 30, 2024
At Cable Systems Interprise, we are committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, website, and platforms.
1. What We Collect
We may collect the following:
Personal Information: Name, email, phone number, location, and payment details.
Event Data: Ticket purchases, check-ins, feedback, and preferences.
Technical Data: IP address, browser type, operating system, and device ID.
2. How We Use Your Information
Your information is used to:
Process event ticket purchases and manage registrations.
Communicate updates, confirmations, and alerts.
Personalize your event experience and provide customer support.
Conduct data analysis to improve our services.
Comply with legal and regulatory requirements.
3. Data Protection & Security
We implement industry-standard security including SSL encryption, QR code validation, and real-time ticket authentication to keep your data safe.
4. Who We Share It With
Trusted service providers (e.g., payment gateways, ticketing software).
Event venues, where necessary for coordination.
Authorities, where required by law or safety regulations.
We never sell or rent your personal data.
5. Your Rights
You have the right to:
Access, update, or delete your personal data.
Opt out of marketing communication.
Request data portability.
To exercise your rights, please email us at cablesystems.info@gmail.com.
Ticket Purchase & Return Policy
Effective Date: June 30, 2024
This policy governs the purchase, cancellation, and refund of event tickets issued by Cable Systems Interprise.
1. Ticket Purchase Terms
All ticket sales are final once payment is confirmed.
Tickets are delivered electronically via email or SMS.
Ensure event details are verified before purchase.
2. Refund & Cancellation Policy
Eligible Refunds: Must be requested at least 7 days before the event date.
No Refunds: For missed events, personal conflicts, or discounted/promo tickets.
Event Cancellation: If an event is canceled or postponed, full refunds or credit for future events will be offered.
3. Ticket Transfers
Tickets may be transferred to another person by notifying us via email or call at least 24 hours prior to the event. Tampering or duplicating QR codes will invalidate the ticket.
4. Refund Processing
Refunds are processed within 5–10 business days to the original payment method.
For refund or ticket inquiries, contact:
cablesystems.info@gmail.com
Terms and Conditions
Effective Date: June 30, 2024
These Terms and Conditions ("Terms") govern your use of the services provided by Cable Systems Interprise, including access to our website, ticketing platform, and attendance at any of our events.
1. Acceptance
By using our services or purchasing a ticket, you agree to comply with these Terms.
2. Services Overview
We provide:
Online ticketing and smart registration
Event marketing and AI-powered promotions
Dome stage installations and venue solutions
Onsite protocol and VIP security management
3. Your Responsibilities
You agree to:
Provide accurate and current information during ticket purchases or registration.
Respect event codes of conduct, safety guidelines, and staff directions.
Refrain from unauthorized copying or distribution of our digital content or technologies.
4. Intellectual Property
All content, systems, branding, and technologies used by Cable Systems Interprise are protected by copyright and intellectual property law.
5. Limitation of Liability
We are not liable for:
Damages or injuries during an event unless caused by gross negligence.
Loss due to service interruptions beyond our control (e.g., power failure, venue closure).
Use of third-party tools or payment processors.
6. Security & Entry
All tickets are verified digitally via QR codes.
We reserve the right to deny entry for security or behavioral violations.
Surveillance and scanning may be used at venues for your safety.
7. Governing Law
These Terms are governed by the laws of the Republic of Kenya.